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211 is a free, confidential service that connects individuals to human services in the province by telephone, text, or online chat. 211 also offers a searchable website with over 6,000+ listings of community, government and health services across the province.

Issue

A significant barrier for individuals and families accessing the services they need is the complexity of finding the information they are looking for. Whether it is finding assistance with basic needs such as food, shelter, and employment; looking for support for an aging parent; or, trying to find childcare, navigating through all of the information out there can be overwhelming, confusing, and ultimately a roadblock to finding support.

Action

211 is a free, confidential, service that connects individuals to human services in the province by telephone, text, or online chat, plus a searchable website with over 6,000+ listings of community, government, and health services across the province.

This access to community, non-emergency health and government services is available 24 hours a day, 7 days a week, 365 days a year. Over 175 languages, including 17 Indigenous languages available over the phone.

211 helps first responders, social workers, police, and other service providers find accurate information to direct people to the right resources, and relieving pressure on 911 by providing a more appropriate option in non-emergency situations.

211 Saskatchewan also provides targeted resources for those searching for specialized supports and services

Interpersonal Violence Site

Launched in December 2021, with support from the Government of Saskatchewan, the Interpersonal Violence Site has provided those facing challenges a centralized location to nd and get the help they need. Those seeking help can quickly find confidential supports, emotional assistance, safety planning, and access to resources such as shelters and legal aid. The site also plays a crucial role in crisis intervention, connecting survivors with emergency services when necessary. By offering support and validation, survivors feel heard and empowered as they navigate their journey towards safety and healing.

PARENT CENTRAL

Parent Central provides reliable information and resources for parents and caregivers of children aged 0 – 6 in Saskatchewan. Since launching in 2021, with on-going support from the Government of Saskatchewan, Ministry of Education, Parent Central has connected families, and those who serve them, to supports and programs across the province. From the early stages of pregnancy to the first day of kindergarten, our platform is designed to support parents and caregivers every step of the way. Parent Central offers a wealth of information on childcare, child development, child health, safety, and wellness, all available 24/7.

RE:CONNECT

In Saskatchewan, the expansion of crisis hotline services represents a critical step towards addressing the complex issue of gender-based violence. This initiative, delivered by United Way’s 211 Saskatchewan, Family Service Regina with funding through the Government of Saskatchewan, seeks to provide comprehensive support for individuals at risk of perpetrating violence, employing a trauma informed approach at its core. Since launching in November 2023, the heart of this program lies a commitment to accessibility and confidentiality. The expanded services are available 24/7 and comes at no cost to the callers, ensuring that financial barriers do not hinder those in need from seeking help.

United Way’s 211 Saskatchewan is proud to thank Saskatchewan Blue Cross for their generous sponsorship. Saskatchewan Blue Cross is providing support to ensure 211 is available to everyone in Saskatchewan who is looking to connect to programs and supports in a wide array of service areas. Thanks to supporters like Saskatchewan Blue Cross, people can reach out to connect 24/7/365 over the phone, text, web chat, or through independent search online.

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