211 is a free, confidential, service that connects individuals to human services in the province by telephone, text, or online chat, plus a searchable website with over 6,000+ listings of community, government, and health services across the province.
This access to community, non-emergency health and government services is available 24 hours a day, 7 days a week, 365 days a year. Over 175 languages, including 17 Indigenous languages available over the phone.
211 helps first responders, social workers, police, and other service providers find accurate information to direct people to the right resources, and relieving pressure on 911 by providing a more appropriate option in non-emergency situations.